The key elements of Total Quality Management within the context of Indian business environment
Keywords:
TQM, Critical key elements of TQM, Indian Business environment, organisation. Performance measuresAbstract
Total Quality Management (TQM) has been considered as one of the most influential management innovations of
the 20th century. TQM ensures an organization to meet its mission and ultimate objective of long-term survival. The purpose
of this paper is to study the history of Total Quality Management (TQM) and find out the elements that are within this Indian
business improvement. By using these key elements I will try to find out that how TQM is used within the current Indian
business environment and how its elements affect different levels of an organisation.