OPERATIONS RESEARCH IN TELECOMMUNICATION

Abstract

Telecommunications is essentially the exchange of information over distances via various
technologies. It refers to all types of data, including text, voice, and video transmissions. In an industry teeming with
potential and over 5 billion people having access to the network, competition is rife, and it becomes necessary to
ensure that every customer has their needs catered to in an efficient and optimized manner. For such massive
amounts of data to be transmitted instantly with no logistical issues is no mean feat, and this paper discusses the role
of OR in streamlining the process. A considerable amount of research papers, articles, journals, and case studies
were analyzed and discussed to properly understand and explain the usage of OR in this field. Essentially, this paper
aims to bring to light how big of a role Operations Research has played in shaping the telecommunications industry
and how it will continue to do so for the foreseeable future.