REDUCTION OF DEFECTS AND LEAD TIME OF THE ORDER TO DELIVERY (OTD) PROCESS IN A GLOVE MANUFACTURING FIRM
Keywords:
defective gloves,order to delivery time,customer satisfactionAbstract
This paper is to analyze and reduce the defects and lead time in XYZ firm in kottayam. XYZ is a small scale
industry, who manufacturers sterile latex surgical gloves and examination gloves. Presently the firm has 41 permanent
staffs in the company in regular with total production of 100000 pieces per day. This study is specifically to reduce the
lead time for production and defective gloves inorder to improve the customer satisfaction A combination of site
observation, personnel interview, literature survey is to be used for data collection for assessing the current situation
and future improvements. Currently 4% of the total production is defective gloves and five days time is taken to make the
product get ready for dispatch. The lead time is reduced to 3 days by adding more shifts in inspection and introducing a
wallet packing unit. The defects can be reduced by implementing the suggestions provided along with the economic
justification. Every suggestions provided have an economic justification.
