PERSONALITY TRAITS AND MANAGERIAL PRACTICES OF MANAGERS INFLUENCES BOTH THE TRUST RELATIONSHIP AND QWL
| Author(s) | : | Mrs.J. Nithya |
| Institution | : | AP in Dr.Sivanthi ADitanar College of Engineering |
| Published In | : | Vol. 2, Issue 12 — December 2015 |
| Page No. | : | 148-152 |
| Domain | : | Engineering |
| Type | : | Research Paper |
| ISSN (Online) | : | 2348-4470 |
| ISSN (Print) | : | 2348-6406 |
Recent organisational changes have refocused attention on the productivity and performance of salesrepresentatives and consequently brought about a re-evaluation of the QWL these employees experience, as well as theirtrust in the organisation to support them. Responses to an internet-based survey methodology were analysed usingquantitative techniques and structural equation modelling. Results confirm a positive relationship between ManagerialPractices and Organisational Trust, and a lower relationship between the dimensions of Personality and OrganisationalTrust. A positive relationship was noted between QWL and Managerial Practices, and a lower relationship between QWLand the Personality constructs. This study accentuates the importance of management to be aware of the trust employeeshave in the organisation as well as their experience of QWL, as it seems as though the Personality traits and ManagerialPractices of managers influences both the trust relationship and QWL experienced by employees.
Mrs.J. Nithya, “PERSONALITY TRAITS AND MANAGERIAL PRACTICES OF MANAGERS INFLUENCES BOTH THE TRUST RELATIONSHIP AND QWL”, International Journal of Advance Engineering and Research Development (IJAERD), Vol. 2, Issue 12, pp. 148-152, December 2015.
